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AutumnRain91's avatar
AutumnRain91
Seasoned Newcomer
24 days ago

Can't purchase sub

I keep getting this error: There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved.

I've reset my password on both accounts as mentioned in other threads, and I don't even see my swtor account linked to my ea one, not sure what to do from here.

My swtor name is reapist.

3 Replies

  • linkage was made on account creation using the email address used to the create the swtor account, if you have changed the email now used on the swtor account, it doesn't mean the ea account uses the new email address, it will still use the original email used to create the swtor account

    If you login to the swtor account and go to the cartel coin tab, at the bottom of that page is a manage billing link, on the manage billing page will list the email address used on the ea account, although depending on the issue you may not be able to get to that page at moment

    If all else fails you will need to call swtor support when the lines are open they can advise how to sort the account issue

  • AutumnRain91's avatar
    AutumnRain91
    Seasoned Newcomer
    24 days ago

    Never mind, a company with this level of ineptitude does not deserve my time or my money. Uninstalled.

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