Re: My subscription is gone after only few days
First make sure you are looking on the right Account.
Second if Calling is to Expansive look at the VoIP Options,
the CS is there for all Billing and Account Problems, and regardless what the Game/ HP shows you if you paid you are an Subscriber.
They should be able to help you with bad English as well, only make it clear from the Start that you are not an native Speaker.