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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
9 years ago

Re: No gift on gift send to friend

Thank you for the post, hopefully we can get to the bottom of this. The info Owen asks for should help, especially about the gift recipient account. 

Can I check if there was much time between the purchase of the gift, and when the recipient would have tried to open it?

I don't think that it'll be the case, but does she have a SWTOR panel in Origin? If so, please click on it, then the Cog icon, then Game Properties, and try to consume that code on the SWTOR site. 

4 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_David

    No SWTOR panel in origin at all.

    No apparant way to access the code.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Also she tried roughly 15 minutes after the gift was sent and has tried every so often since then.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    Thank you for the extra information. I'll try to flag this on my end and try to find out what happened here. Unfortunately I don't have the tools to fix this directly, but hopefully you can get some updatae on this soon. 

  • proxos666's avatar
    proxos666
    Hero+
    9 years ago

    @Erylith

    Given this is Sunday, best to wait for Monday in regards to updates , hopefully then this is resolved for you.

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