Re: Please Start Making You Customer Support Team Do Their Job
Bugger.. doesn't sound like you folks are having a fun time of it at the moment.
I read the lead post in it's entirety, which has me thinking this is one of those times for lemonade and not gasoline, I have no shame in admitting that I have days where it would be just food for the troll.
As extensive as your post is, and I'm not one to judge; I did read it hoping for suggestions for a different perspective of thought or productive ideas moving forward.
I had to put down SWTOR since November... purely because I was busy (to lazy to remove my CC to stop subs even), and I can sympathise with your frustration over glitches and bugs.. but surely you could understand the degree of difficulty in firing out 'new' content every couple of months....
What I can see is there has been an increase in Crew Skills and a massive reworking to who does what, new pvp *, a merging of sort of the servers so you can choose between PVE and PVE open worlds, and then the Story Chapters on top of that aswell, excluding the weekly CM goodies and events going on.
Please remember the team behind the game are human too, it is unlikely that Every Monday there is a team meeting with the heading "What to break this week".... kinda silly to play on that further or the endless army that is and always has been referred to as the "Chinese Gold Farmer".
Lol, I'm a dck I would just deal with it by locking down chat to a level much higher then 10.. but then I would get drunk on the power and require valid drivers licences, a minimum two year deployment.. letters of reference from mum and dad vouching your not a 'tool' etc etc.. you get where I am going with this..... Just turn off Chat !
*I would just hate for anyone else to read this page and think it's all sht because no one said otherwise.. the game as in life is what you make of it.
MTFBWU