@proxos666 can I get an update on this? I purchased my sub over 48hrs ago now and have seen no benefits...
Still no email back from the team or response on here. I'd happily have a refund at this point
Hello @proxos666, my account now appears as "Prefered" but I made the purchase for 30 days of Sub yesterday, there was an error when I made the purchase. "Prefered" appears inside the game.
Please see if you can check my email I am getting worried, I believe it is an error in the process of my purchase.
swtor username ?
Also Phone support numbers and hours available can be found in https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help/m-p/4806237#M15
Well I'm not phoning as that is beyond a joke charging us to phone.. Also why do i have to come here to find updates about whats going on they should have replied to my email! Ill send them over again but the attachments are fine and feel like i'm jumping through hoops here....
@proxos666I've sent a few emails over the last couple of days with screenshots attached to support's specifications, but haven't received any replies. My Steam account was properly linked at the time of subscription as well. Can you check and see if my emails from today and yesterday were received? Thank you.
Edit: My transaction ID is: 4068393009253426242
My SWTOR ID is: IAkutare
My Steam ID is: IAkutare or 76561198029815931
@proxos666 I sent email 2 days ago with steam ID, login ID, and screenshot of email purchase of a 60-day subscription and have not seen a response or subscription added.
@proxos666 I'm just checking to see if support got my emails.
your email hasn't arrived either , be sure the attachments are not over 2mb per attachment and try resending
@proxos666 email resent. screenshot only 53.7kb, so that should not be the issue. and the email used is the one on my SWTOR account.
