Yeah, I know but if they put on the website the value in dollar I can make the real value, the wrong here is they saying that will be R$ 60,00 and than billing me 30,00 USD that is double the value they say :/
Yeah I understand exactly what you are saying and wish their billing system could handle this better , i know they lowered the base cost so it came to the same value for those in brazil.
I think the issue is they cant handle or display the import fees which are added when there merchant does the conversion and sale.
I do believe they have a disclaimer stating the figure may not contain all applicable fees etc. but that doesn't stop this confusion.
If they can do what amazon does seen below, see tax is listed as zero but the import fee almost doubles the cost, so if can display the import fee would be great.
Will flag @EA_Kat if this can be passed back as feedback to stop this confusion.
I know where your coming from and do not disagree
To talk to them in regards to money though you will need to call them (Link to numbers) unfortunately they will not discuss account/money issues over a forum ....
May The force Be With You
if you ever do need to call them, If you use skype and set the country to usa and dial the usa free toll number I believe it becomes a free call 😉
Have flagged CS here to this thread and can ensure it is fed back to bioware , that is the best can do from here unfortunately but it is better then nothing.
