Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

Re: Subscription payment problem

After 24 hours nothing has changed. My card should work, according to the site You linked. I can't call BW, and I haven't found a solution yet. Any ideas will be appreciated.

Should I remove my card and add it again? Or can I use the saved option? I have no idea how to fix it, but I have to do it ASAP ☹️

9 Replies

  • proxos666's avatar
    proxos666
    Hero+
    9 years ago

    @ALPHA1915

    With not phoning them , try linking the card to a paypal account it may work and go slow on the payment system

  • Anonymous's avatar
    Anonymous
    9 years ago

    Any other suggestions?

    Is there a way to contact BioWare by e-mail, or online chat?

  • Anonymous's avatar
    Anonymous
    9 years ago

    Worth a try, I suppose. Thanks again. If You find a working solution, please keep me updated 🙂

  • Anonymous's avatar
    Anonymous
    9 years ago

    Still no results. Need further advisement.

  • I have problems with the paypal option. I have to link a credit card it says.. and i don´t have a credit card and that´s the point i created an account on paypal in the first place.

    I talked to paypals help center and they said it was no problem with my account.

    So why doesn´t it work? I have always payed with the paypal option before.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Okay guys, I managed  to borrow my good friend's phone and call EA Support. They told me to wait 24 - 48 hours without trying to pay or doing anything with the account. After that time it should be okay. Just make sure You wait AT LEAST 24h or the block will reset and You will have to wait again. Problem solved.

  • Anonymous's avatar
    Anonymous
    9 years ago
    What's the ea support number
  • Ahrngrim's avatar
    Ahrngrim
    9 years ago

    @vteshrv

    Contact support by phone

    If you need help with your account, get an error message while making a payment, or if you cannot log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone.

    For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

    [CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]

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