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Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

I have the same problem.
Username: Revianblue

9 Replies

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @Revcarius 

    there is an issue with the linked EA / Origin account that account has the persona revianblue , mail is different to swtor and is a hotmail email 

    you are best opening a ticket at help.ea.cpm for an issue with an origin account , that needs to be sorted to fix the account issue

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @Chicawawa 

    your account looks ok now , if you still see the error try incognito mode with chrome or delete the web browser cache and cookies

  • Having the same problem, already reset password and tried a different browser. Username is Kings_of_Death

  • @proxos666EA customer support asked account verification code twice, that is all that happened in last 3 days.

    I'm not even sure if they received my reply on email or not.

    Maybe, my issue will be solved if i change my verified e-mail to hotmail one?

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @Revcarius 

    this was via help.ea.com for an issue with an origin account , that needs to be sorted to fix the account issue

    that EA account is not the account your posting on now , the linked EA account has the persona: revianblue  and uses a hotmail email

    changing email addresses does not change linkage between EA/Origin accounts and Swtor Accounts and can use different emails 

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @SuperSoldierN7 

    Your account has been sent to studio for fixing ( there is no timeframe ) they will email when sorted

    to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @maksim1423 

    Your account has been sent to studio for fixing ( there is no timeframe ) they will email when sorted

    to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

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