Refer a friend doesn't work
Dear support, Twice I have used refer a friend link to get 2 of my friends signed up for the old republic. Twice I have not received anything from this. The first time I let it go but now that my ...
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The issue you are having is on the account level and cannot be solved by the ingame support team who only deal with ingame issues. Your best bet is to give CS a call. If you are not from one of the listed countries where they have phone lines, refer to the bottom of my post for calling them for free via skype.
You can reach them via the following numbers:
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
So the only way to get this resolved is by actually calling them??
That seems odd, this sort of thing should be solvable by either chat or ingame ticket.
I don't live in any of those countries.
I could try calling them trough skype but I am not sure if that works, i tried calling numbers through skype before but it didn't work.
They should be able to fix this through the ticket system, if ingame they can't solve this then they need to contact a superior them self.
- Approved
The US number is a toll-free number and that is why it works via skype.
"your estimated waiting time is approximately 45 minutes"
Seriously?
I appreciate the hint of contacting them through phone as it seems this works but I am not going to sit and wait for so long :P
I will just have to be more patient and hope they reply to my ticket I created.
or even better, maybe someone from EA will respond here, they seem to be very active *wink wink*
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