Refund for subscription
Purchased 180 day subscription from Steam and it hasn't applied. Contacted support but they wait 2-3 days between every reply so its taking ages to sort this out. At this point I don't want to play a...
Forum Discussion
I have provided both screenshots needed as proof of purchase twice. Every single time I get a reply I have to wait another 2-3 days for a reply which is stupid.
I'll have to find a way to get a refund through Steam.
what is the swtor username ?
also If your concerned about the wait time on emails you can call swtor support when the liens are open to reduce the wait time
Vasari
I cannot call support, I work during the hours support is open. I explained this to the support staff when they emailed me.
Odd swtor support said you havent contacted them ? are you sure it was swtor support that emailed you ?
The game time failed as the linked EA account is disabled , no purchases will work on that swtor account until fixed
You need to reset the password on the linked EA account that account has the persona coniusmar (not this addex78) that EA account uses a hotmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
I was the one that contacted support at support @ swtor.com. I contacted them using an email that was not associated with the SWTOR account but have given them the name and updated the email on the account.
I followed the instructions on this topic:
https://answers.ea.com/t5/Technical-Issues/Steam-subscription-not-working/td-p/9336662
