Forum Discussion

light_kon's avatar
2 years ago
Solved

Returning player cannot subscribe

When I click the 30 day subscription on the SWTOR site, I get an error that I cannot subscribe.

My user name is light_kon

3 Replies

  • @light_kon 

    To fix the account You can try to reset the password on the linked EA account that account used the swtor email address 

    use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

  • Rest my EA password and still can't purchase a subscription even if I do it in incognito mode

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @light_kon 

    just to confirm you inputted the swtor email address into this link 

    i presume you resetted the password on the ea account your posting on, which is the wrong ea account

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