Thanks Swtor support for answer. Problem was solved!
You need to reset the password on the linked EA account that account has no persona (not MrMrGanter your posting with now) that EA account uses the same email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
When i checked they still didnt have an email from you, what you posted here on AHQ is not valid either
when you reset the password of the linked ea account , log into help.ea.com with that account and there is a ticket to upload the screenshots too
ea case number 98079428
I uploaded screenshots to the website help.ea.com . Number #98081447
You should be all sorted now
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