Anonymous
10 years agoSecruity Key issue
I've been having trouble logging in. I have the Security Key app and I've used all the ones that come up and I still cant get into the game it says it is incorrect. Please help me with my problem :c
Please see the following FAQs for troubleshooting security key issues here
If nothing there helps, log into your account at Swtor.com, remove the security key and then remove the app from your device if using the mobile version, reinstall it and then re-add the security key to your account.
If you can't log in, go to the login screen, enter your user and password but leave the security key empty and click login. On the next screen click lost your security key for steps to remove it, then uninstall the app, reinstall and re-add the security key.
If all else fails, you will need to call customer service for further assistance. Information to call them is below:
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
More information using Skype or for calling from a differnet country then listed above can be found here: