Forum Discussion

5 years ago

Security Key Reset - Locked out of Account for Years

Hi, so I have an account attached to what I bought the physical collector's edition on. It had a physical security key that I lost years ago. I played briefly on a new account, but I want into the ac...

proxos666

Hero+

5 years ago

@deldour

Just to be sure they mean via a web browser to www.swtor.com not in the launcher it will loop back to here.

Make a phone call to swtor support to remove the key manually, when the lines are available and you will be able to access that account again

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

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Security Key Reset - Locked out of Account for Years

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