server lag hanging up the game for swtor

Question

Hello Team,Need a bit help. I have been subscriber since few months. I am located in Pune-India. Since last 2 months I am having too much server lag when I am playing swtor. Many a times the game hangs. frequently the server lag goes above 1000 or even 5000 + and stars hanging up. I need this problem resolved before I pay for subscription. I am not even able to play ☹️.by using netstat i found that swtor.exe is connecting to 159.153.65.219Please find below results of patchping andC:\Windows\system32&gt;pathping 159.153.65.219Tracing route to 159.153.65.219 over a maximum of 30 hops&nbsp; 1&nbsp; www.routerlogin.com [192.168.1.1]&nbsp; 2&nbsp; 172.16.45.1&nbsp; 3&nbsp; 103.249.240.1&nbsp; 4&nbsp; 14.142.19.81.static-Pune.vsnl.net.in [14.142.19.81]&nbsp; 5&nbsp; 172.31.216.185&nbsp; 6&nbsp; ix-ae-0-100.tcore1.mlv-mumbai.as6453.net [180.87.38.5]&nbsp; 7&nbsp; if-ae-5-2.tcore1.wyn-marseille.as6453.net [80.231.217.29]&nbsp; 8&nbsp; if-ae-8-1600.tcore1.pye-paris.as6453.net [80.231.217.6]&nbsp; 9&nbsp; if-ae-11-2.tcore1.pvu-paris.as6453.net [80.231.153.49]&nbsp;10&nbsp; ae12.mpr1.cdg11.us.zip.zayo.com [64.125.14.49]&nbsp;11&nbsp; ae27.cs1.cdg11.fr.eth.zayo.com [64.125.29.4]&nbsp;12&nbsp; ae6.cs2.dca2.us.eth.zayo.com [64.125.27.2]&nbsp;13&nbsp; ae27.cr2.dca2.us.zip.zayo.com [64.125.30.249]&nbsp;14&nbsp; ae1.er2.iad10.us.zip.zayo.com [64.125.20.122]&nbsp;15&nbsp; 64.125.199.190.t00673-02.above.net [64.125.199.190]&nbsp;16&nbsp; 159.153.92.98&nbsp;17&nbsp; 159.153.92.86&nbsp;18&nbsp; 159.153.65.219Computing statistics for 450 seconds...&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Source to Here&nbsp;&nbsp; This Node/LinkHop&nbsp; RTT&nbsp;&nbsp;&nbsp; Lost/Sent = Pct&nbsp; Lost/Sent = Pct&nbsp; Address&nbsp; &nbsp; 1&nbsp;&nbsp;&nbsp; 0ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; www.routerlogin.com [192.168.1.1]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 2&nbsp;&nbsp;&nbsp; 2ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 172.16.45.1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 3&nbsp;&nbsp;&nbsp; 3ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 103.249.240.1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 4&nbsp;&nbsp;&nbsp; 4ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 14.142.19.81.static-Pune.vsnl.net.in [14.142.19.81]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp;&nbsp; |&nbsp; 5&nbsp; ---&nbsp;&nbsp;&nbsp;&nbsp; 100/ 100 =100%&nbsp;&nbsp;&nbsp; 99/ 100 = 99%&nbsp; 172.31.216.185&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 6&nbsp;&nbsp;&nbsp; 6ms&nbsp;&nbsp;&nbsp;&nbsp; 3/ 100 =&nbsp; 3%&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp; ix-ae-0-100.tcore1.mlv-mumbai.as6453.net [180.87.38.5]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 7&nbsp;&nbsp; 99ms&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; if-ae-5-2.tcore1.wyn-marseille.as6453.net [80.231.217.29]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp;&nbsp; |&nbsp; 8&nbsp; 112ms&nbsp;&nbsp;&nbsp;&nbsp; 3/ 100 =&nbsp; 3%&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp; if-ae-8-1600.tcore1.pye-paris.as6453.net [80.231.217.6]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 9&nbsp; 110ms&nbsp;&nbsp;&nbsp;&nbsp; 4/ 100 =&nbsp; 4%&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp; if-ae-11-2.tcore1.pvu-paris.as6453.net [80.231.153.49]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;10&nbsp; 113ms&nbsp;&nbsp;&nbsp;&nbsp; 3/ 100 =&nbsp; 3%&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp; ae12.mpr1.cdg11.us.zip.zayo.com [64.125.14.49]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;11&nbsp; ---&nbsp;&nbsp;&nbsp;&nbsp; 100/ 100 =100%&nbsp;&nbsp;&nbsp; 98/ 100 = 98%&nbsp; ae27.cs1.cdg11.fr.eth.zayo.com [64.125.29.4]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;12&nbsp; ---&nbsp;&nbsp;&nbsp;&nbsp; 100/ 100 =100%&nbsp;&nbsp;&nbsp; 98/ 100 = 98%&nbsp; ae6.cs2.dca2.us.eth.zayo.com [64.125.27.2]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;13&nbsp; 194ms&nbsp;&nbsp;&nbsp;&nbsp; 3/ 100 =&nbsp; 3%&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp; ae27.cr2.dca2.us.zip.zayo.com [64.125.30.249]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;14&nbsp; 200ms&nbsp;&nbsp;&nbsp;&nbsp; 4/ 100 =&nbsp; 4%&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp; ae1.er2.iad10.us.zip.zayo.com [64.125.20.122]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;15&nbsp; 196ms&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 64.125.199.190.t00673-02.above.net&nbsp;[64.125.199.190]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;16&nbsp; 201ms&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 159.153.92.98&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;17&nbsp; 193ms&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 159.153.92.86&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp;&nbsp; |&nbsp;18&nbsp; 194ms&nbsp;&nbsp;&nbsp;&nbsp; 3/ 100 =&nbsp; 3%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 159.153.65.219Trace complete.C:\Windows\system32&gt;Also attaching the screenshot of pingplotter. Can someone please help to understand why did problem has started happening since last 2 months..whom do i need to contact

proxos666 · Answer

@Jet2081

It appears your issue lays between hop 2 and hop 3 , I do not know what 172.16.45.1 is as it is a private network address so unknown if this is within your local network or not.

Hop 3 belongs to Gazon communications so I would be showing that pingplot to your ISP and how the packet loss starts at Hop 3 and continues on.

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