Share the love promo issue
Hi Im not been a subcriber since jan 2017 (i have been playing as a preferred ) and I used the Promo code before Feb 27 and I dont have my 30 days of free sub
Forum Discussion
@ElCh0
In order to qualify for the free 30 days you had to meet the following.
- Not be a subscriber for 90 days from February 13th, 2018
- Become a subscriber between February 13th, 2018 and February 27th, 2018.
- UsedUsed Promo code before February 27th.
TERMS AND CONDITIONS:
* TO QUALIFY FOR THE 30-DAYS OF FREE GAME TIME, YOUR ACCOUNT MUST BE IN PREMIUM (SUBSCRIBER) STATUS, AND YOU MUST REDEEM THE “SWTORSHARETHELOVE” CODE BY FEBRUARY 27, 2018, 12:01 AM PDT // 8:01 AM GMT.
* TO QUALIFY FOR 30-DAYS OF FREE GAME TIME YOUR ACCOUNT MUST HAVE BEEN INACTIVE FOR 90-DAYS OR MORE BEFORE FEBRUARY 13, 2018.
* THE CHISS TALON INTERCEPTOR AIRSPEEDER AND THE FORCE VETERAN’S ARMOR SET WILL BE DELIVERED VIA IN-GAME MAIL BEGINNING MARCH 1, 2018 12:01AM PDT // 8:01AM GMT. YOU WILL NEED TO LOG-IN OR CREATE A SWTOR ACCOUNT IN ORDER TO REDEEM THE REWARD ITEMS IN-GAME.
*THE “SWTOSHARETHELOVE” CODE IS A UNIQUE/ONE-TIME USE ONLY CODE; THIS CODE CAN ONLY BE USED ONCE ON A “NEW”, OR “INACTIVE FORMER” SUBSCRIBER ACCOUNT THAT HAS BEEN INACTIVE FOR 90-DAYS OR MORE PRIOR TO FEBRUARY 13, 2018; THIS REWARD CANNOT BE USED WITH OTHER PROMOTIONAL OFFERS AND EXPIRES ON FEBRUARY 27, 2018.
* ALL REWARDS INCLUDED IN THIS PROMOTION WILL BE ADDED TO QUALIFYING ACCOUNTS BEGINNING MARCH 1, 2018.
"TO QUALIFY FOR 30-DAYS OF FREE GAME TIME YOUR ACCOUNT MUST HAVE BEEN INACTIVE FOR 90-DAYS OR MORE BEFORE FEBRUARY 13, 2018."
"THE “SWTOSHARETHELOVE” CODE IS A UNIQUE/ONE-TIME USE ONLY CODE; THIS CODE CAN ONLY BE USED ONCE ON A “NEW”, OR “INACTIVE FORMER” SUBSCRIBER ACCOUNT THAT HAS BEEN INACTIVE FOR 90-DAYS OR MORE PRIOR TO FEBRUARY 13, 2018; THIS REWARD CANNOT BE USED WITH OTHER PROMOTIONAL OFFERS AND EXPIRES ON FEBRUARY 27, 2018."
I have not be a sub since jan 2017, so i perfectly qualified
EA_ChimereEA Staff
Hi @ElCh0 ,
If you used the code and resubbed, you should contact CS via in-game ticket in this case.
To do this, click on the “Customer Service Help Request” Main Menu option (or by pressing “Ctrl + /”) and follow the instructions on the “Request Help” tab. Don't submit it in the "bug report" category and someone will come back to you as soon as possible.
