subscribed through steam for 60 days, havent been able to recieve any of my subscription benefits. I sent an email through earlier with proof of purchase but ive gotten nothing back yet
support confirmed your email is in the queue for an agent , just need to wait for their reply now
Hey there
I also bought subscription through steam and it have not been applied. I would very much like to get what i payed for.
swtor username ?
also be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
My sub from steam also doesn't working.
MichuRen
you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
when i checked they had no email , so have the screenshots handy per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message when you call and ask to upload to a case whilst on the phone
same here. I even purchased it through steam before and had no problems. let my account lapse a while back and then finally have time in life to play again so I figured why not I enjoyed it the first time around. Then I am stuck in this endless nightmare loop of steam saying it went through on our end so check with EA BIOWARE so I go to EA bioware and it is literally just an endless loop of links that send you back and forth with no real way to contact anybody. it is incredibly frustrating. I just want to play. and if steam and EA/ bioware have been allowing this to happen then an in game window needs to be made and it should be removed from steam as an option for purchase. clearly I am far from the first person to have this issue. username is VarikThanewulf if that helps me in some way.
Email per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account is flagged to get checked for issues too , response will be in about 8 hrs when support are online for the day.
Steam issues usually occur for 2 reasons
1. accounts are not linked when the purchase is made
2. the swtor or linked ea account is either banned or disabled for purchasing
steam says it is fine on their end and I haven't done anything to get banned or flagged so I don't know. I was a member before and it went through fine so I guess I will just have to wait. thanks
You should be all sorted now
Yep, looks like it. Thank you for staying top of it for everyone and sorry if I was frustrated
