steam
So I bought a subscription through Steam and it does not activate it in the game. I spend the whole day researching how to fix this issue - when I call the phone it says there are no advisors availab...
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@SC3E101 Yea there is no such option, no matter what I do and where I look there is no Live chat, no matter what topics, not in the contact support center nowhere. Also confused on the whole "use the right combination of topics and stuff" in order to get the option to contact live support???? How is that normal? How is there not just a big button on the site "create ticket" which actually creates a ticket and you can get some support. I imagine this won't be resolved if I never get in touch with support which is impossible so basically sadness can you provide me with the secret combination of topics and issues which will give the option?
@mundvanok The web link that I mentioned above is different than their official EA help website for some reason.
I'll post the web link again so use it to contact an EA advisor. Follow the steps that I mentioned before.
Reply if you need any more help or for me to clarify any confusion or misunderstanding about anything related to this.
@SC3E101 I finally got it to work, got in a live chat with someone and they told me they can't help and to use the phone numbers to get my problem solved. I call the phone number, it tells me no advisors available - look on our site for support. I appreciate your help friend but this is kind of hopeless, what a great Sunday wow. Sent the screenshots and everything and person told me SWTOr has its own support.. Don't really have questions for you, just sharing the results.
@mundvanok Yikes, that's horrible man. I just hope you get the help that you need. Sometimes the EA advisors are a hit or miss depending on who you get into contact with.
EA support cannot assist with swtor support
what is the swtor account displayname ? need this to check the account, just be aware monday is a holiday so there will be no response until tuesday
as to the steam purchase email uncropped screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Phone lines and hours available are listed in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
due to the holidays , only the english line will be open on monday, everything is back again on tuesday
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