2 years ago
steam
So I bought a subscription through Steam and it does not activate it in the game. I spend the whole day researching how to fix this issue - when I call the phone it says there are no advisors availab...
@SC3E101 I finally got it to work, got in a live chat with someone and they told me they can't help and to use the phone numbers to get my problem solved. I call the phone number, it tells me no advisors available - look on our site for support. I appreciate your help friend but this is kind of hopeless, what a great Sunday wow. Sent the screenshots and everything and person told me SWTOr has its own support.. Don't really have questions for you, just sharing the results.
@mundvanok Yikes, that's horrible man. I just hope you get the help that you need. Sometimes the EA advisors are a hit or miss depending on who you get into contact with.
EA support cannot assist with swtor support
what is the swtor account displayname ? need this to check the account, just be aware monday is a holiday so there will be no response until tuesday
as to the steam purchase email uncropped screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Phone lines and hours available are listed in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
due to the holidays , only the english line will be open on monday, everything is back again on tuesday
@proxos666 Display name is Jaleb.
I've sent the screenshots to an email steam support assured me is SWTOR's support now but I can't imagine I'll be getting a reply any time soon. I'll try ringing them up when the lines eventually open. Do you think the subscription time is running currently, while I am unable to access it?
full time will be added, nothing is lost as it hasnt started yet
email is support@swtor.com per the link