2 years ago
steam
So I bought a subscription through Steam and it does not activate it in the game. I spend the whole day researching how to fix this issue - when I call the phone it says there are no advisors availab...
EA support cannot assist with swtor support
what is the swtor account displayname ? need this to check the account, just be aware monday is a holiday so there will be no response until tuesday
as to the steam purchase email uncropped screenshots per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Phone lines and hours available are listed in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
due to the holidays , only the english line will be open on monday, everything is back again on tuesday
@proxos666 Display name is Jaleb.
I've sent the screenshots to an email steam support assured me is SWTOR's support now but I can't imagine I'll be getting a reply any time soon. I'll try ringing them up when the lines eventually open. Do you think the subscription time is running currently, while I am unable to access it?
full time will be added, nothing is lost as it hasnt started yet
email is support@swtor.com per the link
Hi, I got a gift sub of 2 months yesterday but it still didn't apply. My Username is Serbianosta. Can you help me please?
You will need to get the proof of purchase from the person who gifted the swtor to you , screens are per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
once you have those , email them into support@swtor.com along with the email that stated you accepted the gift
will be tuesday before i can check further here due to monday is a holiday
english phone lines are open as normal if needed https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
Thank you, sent an email. Looking forward to your answer
you will need to call swtor support when the lines are open to fix the account issue on your account