Forum Discussion

Kagekongen's avatar
Kagekongen
11 months ago
Solved

Subscribtion error for years

Hello, I have tried multiple times over the years to get back into the game and always end up stuck trying to buy the subscription and this is all it tells me: "An error has occurred while trying t...
  • proxos666's avatar
    proxos666
    11 months ago

    @Kagekongen 

    Paypal is only a viable solution if your in a country like Denmark and using 3d secure on the credit card, for them paypal is a valid workaround or steam

    However if its due to the swtor account being disabled for subscribing, steam will fail to add gametime as no gametime can be added to the swtor account from any source

    if you have tried using password resets on the EA account using the same email used to "create" the swtor account (so not the current email on the swtor account if its been changed)

    Then call swtor support when the lines are open, they can help further to get your account sorted if its not the payment method 

    https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country/td-p/12368405/jump-to/first-unread-message

proxos666's avatar
proxos666
Hero+
11 months ago

@Kagekongen 

Paypal is only a viable solution if your in a country like Denmark and using 3d secure on the credit card, for them paypal is a valid workaround or steam

However if its due to the swtor account being disabled for subscribing, steam will fail to add gametime as no gametime can be added to the swtor account from any source

if you have tried using password resets on the EA account using the same email used to "create" the swtor account (so not the current email on the swtor account if its been changed)

Then call swtor support when the lines are open, they can help further to get your account sorted if its not the payment method 

https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country/td-p/12368405/jump-to/first-unread-message

  • Kagekongen's avatar
    Kagekongen
    11 months ago

    Thanks for your response, it's been helpful to me.

    I am indeed in a country like Denmark, but never had this problem before so I didnt connect the dots. Steam/paypal seems to be the best course of action for me.

    Cheers!

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