I am having issues, my swtor.com username is queenred.
What other information is needed?
what issue are you having ?
have flagged with support but will be tomorrow for a response
Thank you! Every time I try to add a code or set up a subscription it says: The EA Billing and Management services cannot be accessed at this time. Please try again later.
I have tried resetting the password to both my swtor account and my EA account, set up an authenticator, tried a different browser/incongnito mode and I am still getting the same error.
A few years back I accidentally created a new EA account using my gmail account, when the account with all my games attached was my yahoo account. I had to contact support to get them to change the email on my yahoo account to my gmail account, and delete the new EA account I had created. I suspect that may be the root of my problems, but I am not sure.
I will have a response tomorrow, hopefully it isnt due to the deleted ea account - see https://help.ea.com/en-us/help/account/close-ea-account/
Hi I am currently trying to get my monthly sub but keep getting the error "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved.Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
my Swtor username is ZywyPL
I reset my password EA and Swtor , i cleared cookies and cache and stil cant subscribe. -There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.-
Please help My Swtor username is ZywyPLYour account has been sent to studio for fixing, they should email when it is fixed
to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Hello there, i have the exact same issue, can't re-sub and keep giving me the " There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
account name:
