Thank you! Every time I try to add a code or set up a subscription it says: The EA Billing and Management services cannot be accessed at this time. Please try again later.
I have tried resetting the password to both my swtor account and my EA account, set up an authenticator, tried a different browser/incongnito mode and I am still getting the same error.
A few years back I accidentally created a new EA account using my gmail account, when the account with all my games attached was my yahoo account. I had to contact support to get them to change the email on my yahoo account to my gmail account, and delete the new EA account I had created. I suspect that may be the root of my problems, but I am not sure.
I will have a response tomorrow, hopefully it isnt due to the deleted ea account - see https://help.ea.com/en-us/help/account/close-ea-account/
I am also facing this problem. I am FTP but trying to buy a 60-days subscription and got below reply. My display name is KoolChyester.
This service is currently unavailable for this account. If you wish to purchase more cartel coins please call our Customer Service team or you can try again tomorrow.
Support said you are subbed now so that is good to hear, seems their system didnt like your card
i have same problem
will need the swtor username , will be monday before a response here though
seems it will be monday before i can get a response, calling will be the only way to get an answer quicker
i forgot yesterday was friday , support arent here on the weekend at present
Thank you for your advice. I called today and got right through. My issue was resolved in just a few minutes.
I hope you all have a great 2021!
Support said the last purchase attempt for the account Aerya was back in 2019 , how was the purchase made ? was that on swtor.com ? you may need to call swtor support when the lines open to see if they can locate the purchase
if it was a steam purchase follow the sticky though https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
