Forum Discussion
Username: TreBollari
Been subscribed for years, took a break summer of last year, but did not unsubscribe. Weeks ago, I logged back in and it said I was "Preferred", I went back to the website and re-subbed, thinking I wasn't subscribed anymore as it said I wasn't everywhere I looked. Turns out I was still subscribed but it wasn't updating in-game. I reactivated some characters and reset my password (as was recommended) and figured it would update within a day or so.
Today I logged in and it still says I'm preferred (even though my account on the website says I have an abundance of subscription days remaining) and have to pay again for all of the QOL subscriber unlocks. Don't know what else to try / do.
Today I tried to subscribe for 60 days, but got a message to try later, the same message the second time. They blocked my payment twice in the bank, I still have the satus free-to-play. I am asking for help in solving the problem. My account name is Ryannxue. I would like to refund one and add 60 days.
Thank you
- 5 years ago
Hello,
Username : zanskarat
I also tried to subscribe for 60 days and I got the message to try later. The payment was accepted in my ea account and by my bank, however I still have the status free-to play.
I have tried resetting the password to both my swtor account and my EA account.
Thank you !
- 5 years ago
same problem. i dont wanne call to the uk can i e-mail or get in contact with sombody?
i payed for the 60day and still shows as a free to play
username daargaatem
- proxos6665 years agoHero+
Support have added the game time, so you should be good now
- proxos6665 years agoHero+
Support have added the game time so you should be good now