Subscription Issues 2022
This post is for subscription issues
Please provide your swtor username when posting.
If you bought from steam please also follow the sticky https://answers.ea.com/t5/General-Discussion-Techni...
Forum Discussion
Hi, my user name: petrhipik
I'm trying to pay for a subscription but I'm still getting this error: An error has occurred while trying to process your request. Please, try again later. {0}
I tried both payment via PayPal and credit card. Nothing helps. Buy cartel coins works
The linked EA/origin pitrs1992 account appears to be deactivated , you may need to open a ticket at help.ea.com to reactivate the linked ea/origin account pitrs1992
see if the below helps first
You need to reset the password on the linked EA account that account has the persona pitrs1992 (not PetrHipik your posting on now) that EA account uses a gmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
@proxos666
So, via steam I managed to buy a subscription, but the game still tells me that I do not have it active. Should I wait a minute? Or is there some other problem?Have you reset the ea account pitrs1992 password per my previous post ?
As to the steam purchase you will need to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-messagehowever the ea account pitrs1992 needs to be done before gametime can be added
