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Anonymous's avatar
Anonymous
9 years ago
Solved

Subscription payment problem

When I try to subscribe to SWTOR Premium for 30 days recurring, I select my credit card and put all the info in. When I want to pay, I get this message:

"An error has occurred while trying to process your request. Please, try again later. {0}"

I'm trying for at least 5 hours, and I don't want to call the support by phone.

Please help ☹️

  • Anonymous's avatar
    Anonymous
    9 years ago

    Okay guys, I managed  to borrow my good friend's phone and call EA Support. They told me to wait 24 - 48 hours without trying to pay or doing anything with the account. After that time it should be okay. Just make sure You wait AT LEAST 24h or the block will reset and You will have to wait again. Problem solved.

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  • Anonymous's avatar
    Anonymous
    9 years ago
    What's the ea support number
  • Ahrngrim's avatar
    Ahrngrim
    9 years ago

    @vteshrv

    Contact support by phone

    If you need help with your account, get an error message while making a payment, or if you cannot log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone.

    For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

    [CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]

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