4 years ago
Subscription problem - empty recepit
Hello.
I have problem with buying 60 day subscription (billed once) with paypal.I filled all the information, but on last step i got empty recepit and payment is not happening (no money taken from paypal). I tried twice from firefox and once from edge, same results
I tried using my credit card but i got message "We're sorry, but we can't perform transactions to this credit card. Please load a different one."
There is no account issue , given what you describe is occurring, support suggest deleting the payment method and then add it again
if it still is an issue call them when the lines are open