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Sirinzy's avatar
Sirinzy
7 years ago
Solved

Subscription purchase error

Hey everyone. A couple of days ago I've got a new debit card with the same nubmer because my old one outdated. I tryed to buy a subscription for Swtor, but I get the error. The thing is that during t...
  • ExiledRival's avatar
    ExiledRival
    7 years ago

    Hey there! I'm sorry to hear you've been having issues. I'd suggest contacting support via telephone and seeing what they can do to help you. I hope your issue gets resolved!

Dcbg15ag's avatar
Dcbg15ag
6 years ago

hello I would like to know if you could solve your problem because you are giving the same error with me and I already had a loss of 3 € please help me

Sirinzy's avatar
Sirinzy
6 years ago

Hi. You can get money back through a request to your bank. But for subcription you will have to use another credit card, because payment system says that the issue is on BioWare side, but BW support doesn't know how to fix it.

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