Suddenly cutscenes have no sound.

@AstraHawk2

Run a game repair intiially you likely use streaming launcher

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@proxos666 wrote:

@AstraHawk2

Run a game repair intiially you likely use streaming launcher

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.

If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair.

 

Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut,

select open file location and delete the BitRaider folder. Then start the launcher

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When I tried to start my game launcher it would only give me an error "The login service is currently unavailable" until I ran the launcher repair utility.

( See issue : The login service is currently unavailable )

After I got  that sorted and running again, and noting that "ST" WAS present, I did delete the BitRaider folder and then start the launcher, which again went through a file verification and download.

I entered another cutscene and the problem persist -- the cutscene plays, but the in cutscene audio is so low as to be unhearable - if I max out both my hardware volume and the game sliders I can BARELY hear some dialog under all the background sounds and music - and of course when the cutscene ends My ears are almost blasted off my head with the cranked volume.

Fom that I conclude that the data files are good and intact, because they are playing, but something is screwed up with my settings causing the volume inside the cutscenes to play a a significantly reduced audio.   

So basicly still no cutscenes - which realy ruins the game,  Any other ideas?   Once I get sound in cutsendes going again I am read to restart the chapter to replay all the cutscenes I have missed.

@AstraHawk2

I'm am not sure what could cause the sound in just cutscenes to go low if they where working ok recently

One thing you can try is close the game and launcher and go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor  and delete just the file called diskcachearena , this is the games cachefile and a fresh one is auto created when you next start the game.

OK - I was using headphones plugged into my laptop.

When I unplugged the headphones I could hear the cutscene speech just fine, but nothing with the headphones plugged in.

Doesn't make any sense to me.  I don't think the game detects headphones and changes something .

@AstraHawk2

Would only be a different sound driver , does a utility come with the headphones to adjust sound ?

NOPE - they are just generic audio headphones plugged into the earphone jack.  Was working fine b4 , now it is not.  I am puzzled.

@AstraHawk2

Guess it cant hurt to uninstall the audio driver and do a fresh install of the driver

@AstraHawk2

I am glad to hear that you found what was causing it

May The Force Be With You