swtor 60 day subscription doesn't work steam

same issue with my account, bought 60 days subscription via steam doeasnt work.

SWTOR name MarcekPL

@Marcek21 

you will need to email support@swtor.com with uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

have flagged to check the account for issues, response will be in about 11 hrs when support are online here for the day

@Marcek21 

To fix the account You can try to reset the password on the linked EA account that account used the swtor email address 

use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

When i checked they didnt have an email with the screenshots yet, let me know when the above is done and you have sent the email and i can recheck the account