Forum Discussion

Maartzzz's avatar
Maartzzz
9 years ago

SWTOR Can't use security key on new phone

Reinstalled security key app and have no access to my code. I have no option to send a one time password to my email address and I don't want to ring up customer support.
Maartzzz's avatar
Maartzzz
9 years ago

Nope, unfortnately still doesn't work. ☹️

What a silly system.

proxos666's avatar
proxos666
Hero+
9 years ago

@Maartzzz

Does sound like phone is the way to get it sorted - link

if you have skype, can call for free, add a contact with number +18553452186 (must be added as a contact)

(Support available from 9.00 CT - 21.00 CT)

  • Maartzzz's avatar
    Maartzzz
    9 years ago

    I'm not a subscriber so it says the only way I can get help is here...

    • proxos666's avatar
      proxos666
      Hero+
      9 years ago

      @Maartzzz

      All account issues is for anyone so they will help

      • Anonymous's avatar
        Anonymous
        9 years ago

        Hi @Maartzzz,

        proxos666 is correct, the support team will help with account issues, even if you're not a subscriber.

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