Forum Discussion

Anonymous

8 years ago

Solved

SWTOR: crashes on startup (error code: C6)

Hello! Yesterday I made my friend download SWTOR on her laptop so we could play, and so she did, but now the game won't start! When she hits the play button the game starts for about a second and the...

Anonymous
8 years ago
LOL I re-installed the game overnight and it seems to have fixed itself now... So thatnks for your help everybody but the problem is solved! xD Then the thing that I said about whaiting actually solved the problem because the only thing I had to to was whait for my friend to be done and log in! xDDD It's funny that things like this happens!
Thanks for trying to help nonetheless!

Adric_the_Red

8 years ago

Your problem (black screen) and her problem (error C6) are different problems, so likely have different solutions.

You need to provide info for her system.

Have her run a dxdiag and post the results (instructions here).

Anonymous
8 years ago
Here is the dxdiag: https://hastebin.com/zufenoruta.tex
- proxos666
  Hero+
  8 years ago
  @JakeBakexD
  
  The latest intel driver for her card is at https://downloadcenter.intel.com/download/26941/Graphics-Intel-Graphics-Driver-for-Windows-15-46-?product=88355
  
  Now to the C6 error can be a write error , the question now is why is there a write error
  
  First go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor and in that folder is a file called diskcachearena delete just this file
  
  Make sure both launcher.exe and swtor.exe are in all the exception lists for the antivirus and firewall , just in case the antivirus is blocking write access
  
  Let me know if it doesn't clear after this and can keep looking
  - Anonymous
    8 years ago
    Am I supposed to delete the whole file or just what's inside it?
    You took a lot of time to help me yesterday and now I'm bothering you again my friend, I'm sorry. But the reason that I downloaded the game in the first place on this computer was so I could play it over at my friends but now she has a problem with her game too. It's really ironic isn't it?
    But anyways about the file. I'm just waiting for her to be done with something then we can coninue, in the meantime, Is it just the contains of the file in question or the whole file?