Swtor deluxe edition didn’t give me my 60 days of subscription

@urmom996 

be sure to email the code into support@swtor.com

Should I email them an attached screenshot of the EA Origin email with the key on there.

Thank you I have emailed them and I will check back in the morning 

@urmom996 

Before the game time can be added the below needs to be sorted 

You need to reset the password on the linked EA account that account has the persona bvolsfan2007 (not urmom996) that EA account uses a gmail email 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

So the origin account that is linked my swtor account is my fathers from some years ago and he doesn’t use that email anymore is there anyway that I can change the ea account linked to swtor 

@urmom996 

it isnt possible to change the linked accounts, if you call swtor support, and are both present when calling it maybe possible to update the email on the EA account

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

The password to the linked ea account has been changed and updated 

We were able to change the password on my fathers origin account he recently started using his old gmail again and I wasn't aware that he had so he reset the password on his origin account will the game time be added to my account automatically or does the swtor support team need to add it for me. 

@urmom996 

I will flag it with the support team when they come online in about 8 - 9 hrs