Forum Discussion
just wait out
your account is disabled, you will need to call swtor support when the lines are open
when you do, give the code to the advisor as well and they can verify it and grant whatever is missing
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
- 3 years ago@proxos666 I tried, but i can never get the phone line to work, im from singapore, and can you tell me what the heck is 00X 442081969890? what do i even dial on my phone? EA is selling fake products to scam customers now?
- proxos6663 years agoHero+
As per the sticky the english line will open in about 2hrs and 10 minutes ....
check the utc time as detailed
try 001 442081969890 i gather 001 is the singapore idd dial out number
- 3 years ago
@proxos666im unable to call due to the number being invalid
- proxos6663 years agoHero+
ask someone in Singapore how to dial a phone number outside of singapore , i presume it is 001
- 3 years ago@proxos666 ok i managed to dial out to the number but unfortunately it is unavailable, is 14UTC in 2 hours time? i'll try again in 2 hours. Will they be able to help me get the sub that i already paid for?
- proxos6663 years agoHero+
yes line opens in about 2 hrs , once the account issue is resolved , give support the code , they can confirm it as valid and add the missing gametime
- 3 years ago@proxos666 Talked to support last night and they reset my EA account linked to my swtor account with a new email and password, said it has been escalated to another team which will assist me further to add the game time, and that i should be receiving an email confirming the game time added. Any word on this you know of?
- proxos6663 years agoHero+
i can check with them in about 9 hrs when they are online for the day
- 3 years ago@proxos666 Thanks, that will help a lot, i'll update here as well if i get any responses back. Just curious whats your role with the team?
- proxos6663 years agoHero+
support have your code in the queue to add the gametime , just need to wait for their email
my role is I play swtor , but i am a volunteer under a nda to help others here
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