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Checked the client_setting file ? or maybe even cut and paste it to the desktop and see if a new one creates and has any change ?
I just tried that and here are the 2 client Files
- proxos6668 years agoHero+
Can you copy and paste the below replacing the lines (have also dropped the refresh rate to 60Hz for the moment).
[Renderer]
AllowColorRemapping = false
AllowDepthOfField = false
doBlobShadows = false
doShadows = false
DYDDrawDistancePreset = 0
EnableBloom = false
FullScreen = falseD3DFullScreen = false
GraphicsDeviceId = 7171
GraphicsQuality = 0
Height = 1080
NativeHeight = 1080
NativeWidth = 2560
PerfTestFlags = 4702080
PlantDensity = 0
RefreshRate = 60
ShaderSet = 1
SpeedTreeDistanceScale = 0.75
TextureAnisotropy = 4
TextureQuality = 1
VerticalSyncState = true
Width = 2560 - Anonymous8 years ago
Doing that fix, it immediately crashes,
- proxos6668 years agoHero+
That doesn't make sense it matches the dxdiag parameters for the monitor, where as prior it doesnt
Have you updated the video driver as well to the latest version just in case - Link to Driver
Can you paste the contents of the client_setting file back here again as it is at present
- Anonymous8 years ago
My Video Driver is Up to date. and here is the Client Settings
- proxos6668 years agoHero+
That should be right , it was definitely wrong before , maybe it still is and this isn't overriding things
Are you able to plug that monitor into the video card any other way besides HDMI , I.E DVI or Display Port ?
Even test a different monitor if you can and see if the game behaves
Swtor for some odd reason (one of few gams that does) reads the monitor edid and it must be wrong when it is setting a 120Hz refresh by default.
- Anonymous8 years ago
I attempted to run it a few time while plugged into a different monitor and it still crashed.
- proxos6668 years agoHero+
I will flag @EA_Kipling for monday when he is back
When i get a chance will go everything again , but it shouldn't be a setting issue anymore according to the ini file
- EA_Kipling8 years ago
EA QV Team
Definitely a tough one. I think we've exhausted what troubleshooting we can provide with the information you've given us so far. We'll probably need to move on to investigating an MSInfo report from you, but that's a privacy level above what we can handle publicly.
Can you send an email to support@swtor.com with a description of the issue, a list of troubleshooting steps (you can link to this thread), run the LauncherDiag.exe and attach the TGZ files for the guys to investigate?
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