Forum Discussion

2 years ago

Solved

SWTOR error Subscription

I have returned after a year and I cannot subscribe with my debit card, nor with Paypal, it allows me to add the Paypal payment method, but when I pay, I do not get the invoice and in the history it ...

proxos666
2 years ago
@edubarra

An EA account was created when the swtor account was created using the email address used on creation per https://help.ea.com/au/help/star-wars/star-wars-the-old-republic/swtor-account-linked/

Common for this issue is that the linked ea account has been disabled needing a password reset, that EA account likley uses the same email address you have used to create the swtor account originally, so if you have changed the email on the swtor account though, try using the original email used on the swtor account

use this link to reset the password then login on that EA account

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

otherwise call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country...

proxos666

Hero+

2 years ago

@edubarra

An EA account was created when the swtor account was created using the email address used on creation per https://help.ea.com/au/help/star-wars/star-wars-the-old-republic/swtor-account-linked/

Common for this issue is that the linked ea account has been disabled needing a password reset, that EA account likley uses the same email address you have used to create the swtor account originally, so if you have changed the email on the swtor account though, try using the original email used on the swtor account

use this link to reset the password then login on that EA account

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

otherwise call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country...