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Anonymous

9 years ago

SolvedApproved

SWTOR horrendous stuttering.

Hello. I experience really terrible stuttering and I don't know why. MY PC is a WIndows 10, AMD Phenom II X4 925, ATI AMD Radeon HD 7700 Series and 8 GB DDR3 RAM. I will attach my dxdiag also. Please...

DxDiag.txt73 KB

proxos666
9 years ago
@Queldron

New thermal paste maybe needed if its been years since done, check the heatsink for dust as well and the fan is working ok

temps over 71 are not good or even near 71 as dont want to be running near max temps

let me know how you get on.

Swtor is heavily CPU dependant and is a byproduct of the engine

whyshoudIbother

9 years ago

http://hastebin.com/bitiwaduzi.tex

http://hastebin.com/purotokibo.ini

proxos666

Hero+

9 years ago

@whyshoudIbother

First up The Intel(R) HD Graphics 4600 is still active in the system, I personally would disable this, otherwise ensure the game is using the Nvidia 970 card

important - select the swtor profile in the Nvidia control panel under manage 3d settings and set the following in the swtor profile

maximum prerendered frames = 1

multidisplay/mixed-gpuacceleration = single display performance

powermanagement mode = prefer maximium performance

if vsynch is enabled set

triple bufferring = on

otherwise if vsynch is off set this to off as well.

Disable the nvidia streaming service for now as well, there is one crash report listed for it, the dwm is listed as crashing a bit as well.

Maybe the reliability monitor will give more details, you can look at this by pressing the windows key and type reliability then select view reliability history

whyshoudIbother
9 years ago
i've changed the settings, the stuttering made worse. so far no freezes.
whyshoudIbother
9 years ago
the stuttering in fleet stopped completely when i've disabled nameplate scaling by distance.
dbwoodynz
Seasoned Ace
9 years ago
@whyshoudIbother

You did turn off the Xbox screen grab/recording program yes?

"I don't have an Xbox"...

Although an acceptable answer, EVERYONE and ANYONE running windows 10 by default ends up having this turned on.

*Pretty sure the walkthrough was in my install guide.

Have you done a speedtest to San Jose in the states (if you play on a West Coast Server)?
http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-to-identify-network-issues-for-Swtor/m-p/4845429#M503

*Just wish to clarify that the issue isn't a 'lag' issue instead of a hardware/settings stutter.
proxos666
Hero+
9 years ago
@whyshoudIbother wrote:

the stuttering in fleet stopped completely when i've disabled nameplate scaling by distance.

That is an old solution for some with stutter, I have attached my dxdiag to give you an idea of my system for comparison.

With the scaling enabled is there any change if you go to fullscreen (window) mode and is vsynch currently off ?

the UI is based on an older version of adobe scaleform, install this particular directx redist on win 10 (Link)

adjust pre-rendered frames back to 3 (default) can also try 4 and see if any impact, 1 is usually what eliminates stutter on swtor though.

Disabling the scaling essentially is taking load off the CPU and GPU to where it can cope ok, question is why it is an issue for your system.
DxDiag.txt72 KB
whyshoudIbother
9 years ago
i've tried every setting i could find ingame and in nvidia control panel. the only thing that help was disabling nameplace scaling. i have 4790k and 970 gtx so this isn't a hardware problem.
proxos666
Hero+
9 years ago
@whyshoudIbother

Turn Shadow Map Resolution down in the ingame gfx settings see if that stops it.

To enable and disable vsync this can only be done in fullscreen mode
Anonymous
9 years ago
Approved
I fixed it!!!
I had stuttering from really high CPU temperatures. I bought a new cooler/thermal paste and from 70 Celsius it went to 35-40!!! The game goes as smooth as butter now!
I want to thank the people that helped me and spent their time on me! 🙂