Anonymous
10 years agoSWTOR permanent ban
I've been playing this game since beta, i preordered it at 2012 and i never done anything that would harm this game or it's owners in any way, but 3 days ago i got a mail telling me they ban me for "...
Are you sure it was an official email? Because that kind of phrasing sounds like the phrasing that phishers use when trying to get your info.
Official mails should be addressed to you by name ("Dear John Smith..." for example), and not to your email account name or something more general ("Dear [edit: email address removed]..", "Dear player...", Dear...." are some examples). When I played WoW, used to get similar messages all the time, even if you can't pick up on the inevitable grammar mistakes or spelling errors, the header/greeting can be a dead giveaway.
Not sure if this was the case, but it helps to be aware of how to tell a legit emial from a scam/phishing email. And phishing/scamming emails will use language designed to send you into a panic so that you won't look too closely at the url you're clicking to "resolve the issue", or too closely at the email address they provide.
If it was legit, you may just have to wait on the email reponse, they did recently take care of an exploit situation, and there were some false positives, they may still be resolving some (would think they'd be done by now).
@Raidell thanks, but i don't even know if it was an issue, because they haven't told me anything, even if i would sell that medpack (which i didn't) they couldn't ban me for that because noone get any real profit from that except one in game, it's like selling wings or crest for credits to a player, i know many guilds do that and noone got banned for that, that's why i'm so confused
@Rorhi that was a legit mail because i got it from "support @ swtor.com" and my account is banned, can't login in launcher, and when i login on page i can see i'm banned, can't even post messages on forums
anyway thanks, i'll try to be patient...