Calling is the only way to resolve this if the link to remove does not appear on www.swtor.com as they need to confirm you own the account
The only other option is to create a new game account in which case you wont need to call
Thank you for your answer. I have thought about creating a new account, but when i remember correctly, one has preferred status when one has bought the game and had an abonnement from the start on. By creating a new account, i would lose that status and would just be a normal "free player".
Besides: Why is calling required to confirm i own the account? If my account isn't linked to my specific speech patterns, there is no way why calling is superior to other forms of authentication. I can provide the serial key of my game or any other information also through purely electronic means. I just don't get why calling is the one and only possible mode of communication for the support team.
