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Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

SWTOR Security Key

So my account for SWTOR Was [edit: email address removed], or  Circuitmaximus I guess the security number has changed. I have it on my old phone, and tried using the security code it gave me, but i c...
  • Belgorad's avatar
    Belgorad
    9 years ago

    @Circuit1986

    At that point you will need to call Customer Service.  Once they verify your account they can manually remove the security key and help reset the password.  Information to call them is below:

    For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™~

    CM Edit - Edited post to provide article on how to contact support for STAR WARS™: The Old Republic™ -Rtas

Belgorad's avatar
Belgorad
Hero (Retired)
9 years ago

@Circuit1986

At that point you will need to call Customer Service.  Once they verify your account they can manually remove the security key and help reset the password.  Information to call them is below:

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™~

CM Edit - Edited post to provide article on how to contact support for STAR WARS™: The Old Republic™ -Rtas

Anonymous's avatar
Anonymous
9 years ago
Approved
I received the one-time password, but there is no "one-time password" field to use on. I tryed on the password and the security key fields but neither worked.
  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    9 years ago
    @ebackx

    You just enter your Display name and password, leave security key field blank then click login. It will send you a one time password and the next screen will ask just for that password.

    Make sure you enter the most recent password received.

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