support have add the gametime to your account ( or will be very shortly )
You will need to provide the purchasers uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message and the gift accepted screen
Accepting the gift even on a disabled swtor account will still appear in steam , if it isnt it may not be a swtor side issue, will see what the status of the swtor account is first
I have flagged to check your account for issues , and they have your screenshots , response will be in about 10 hrs when support are online for the day
<attached file>
This is all i have for the gift accepted screen, once i pressed continue in browser.. first time it continued to a normal steam page without any form of congratz reception but now, it simply errors.
ok thank you for responding i've asked the gifter to send me a screenie of his invoice for the purchase.
we'll see what tomorrow brings.
<edit>
replaced screenie to include the full redeem URL in the address bar
you will need the steam id screenshot and the purchase history screenshots as minimum from the buyer as seen in the sticky
will see what support say regarding the gift screen you have posted on here
check your email , support have sent an email with what else they need to get this sorted for you
replied with 9 screenshots, it lacks the mail that sais i accepted the gift because i never received that mail.
Hoping it suffices. vee shall see
