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Did you follow the directions in my previous post ? that EA account needing a password reset is why the steam purchase didnt work
I will check if your email is seen when support start work for the day in around 9 hrs time
yes, i did it and got answer from support, and they said same- and that they will sent reset code to my hotmail adress- but no mail- so i loged in and also followed youre instructions from hotmail adress and reset there.
- proxos6664 years agoHero+
have you tried logging into the EA account with the persona playerb86uv1ew
I have flagged to check that account when support come online in 6 hrs
- 4 years ago
yes i did, just told you i reseted from hotmail also, think that causes issue/ gmail adress that i am using now , and old hotmail adress which i used to create swotor account years ago
- proxos6664 years agoHero+
The swtor and linked EA accounts can now have separate emails and passwords per https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-account-linked
But given the EA account was disabled needing a password reset this stops all purchasing on the linked swtor account until it is reset.
- 3 years ago@proxos666 I bought a subscription through steam and in game still says I’m not a subscriber. I've sent an email to the support,hope you can help,thanks.
SWTOR account name is kinsomnia
Linked steam account is SDL.kinsomniaL- proxos6663 years agoHero+
To fix the account You need to reset the password on the linked EA account that account has no persona (not kinsonia your posting on now) that EA account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Also when i checked they could not see an email from the email address you have attached to your swtor account , try resending firstup and let me know and i check if it arrives ok
- 3 years ago
I bought a swtor sub on steam and it has not come through yet kinda bummed.
My username is (Haydenrp)
- proxos6663 years agoHero+
have flagged to check the account and they see your email , response will be in about 6 hrs when support are online for the day
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