Solved
Swtor STEAM subscription not working
Bought a subscription on Steam, but its not activated in game. Accounts linked, send an email at SWTOR support but there was no answer (Email is send from adress used with my SWTOR account). SWTOR...
Forum Discussion
Hi! Can't get subscriton with this alert:
"
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.
"
Account name: IInvetoRR
Thanks in advance
Your account has been sent to studio for fixing, they should email when it is fixed
to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
I bought 30 day subscription a few hours ago and it won't work says I'm a free to play player.
my swtor account is : betbotw steam is linked
pls help!
Have you requested an EA / origin account deletion in the past , swtor support cannot locate the linked EA account for that swtor account
ultimately deleting the ea account breaks the swtor account per https://help.ea.com/en-us/help/account/close-ea-account/
in this instance it is best if you unlink the steam account from the swtor account betbotw , create a new swtor account and link to the same steam account and then email the proof of purchase per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
i did not do such a thing it is a new account.
Hi again... Thx for your work. I still can't subscribe via swtor.com, the error remains the same. Is there any hope for fix?)
it is being worked on , i too hope it is sorted sooner then later
The swtor account "betbotw" is not a new account, and it seems you did request the linked EA account to be deleted , that breaks the linked swtor account permanently
You need to create a new swtor account and linked the steam id again to the new swtor account and send in the proof of purchase for the steam purchase again per the sticky
Hi again, thx for your work, the issue has been fixed, I subscribed with no problems)
Bought a subscription on Steam, but its not activated in game.
Accounts linked, sent an email at SWTOR support but there was no answer (Email was sent from address used with my SWTOR account).i did wait a couple days before this message just in case.
SWTOR username is ffsihtgan
