Forum Discussion
Hi, purchased 30 days subscription from steam on the 22nd of december. Have followed the sticky instructions and messaged Swtor support. No response and no subscription applied.
Any help or advice very much appreciated!
Swtor account name: Daveglxy
You need to reset the password on the linked EA account that account has the persona dave2080 (not 9458sxgrd3ox your posting on now) that EA account uses a icloud.com email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
When i checked they couldnt seen an email from the swtor email , try resending firstup , let me know when send and i can check if it arrived
- 4 years ago
The email linked to both my Swtor account and steam account is not the Icloud account you have mentioned. The icloud account i have not used in years and is only relevant to a now defunct ipad Air2, so im unsure of how you even have that address.
I will however try to access the icloud address and change the password as requested.
As for the forum name i am posting under, i have only just created this account and linked to my steam account today to resolve this issue.
- proxos6664 years agoHero+
The icloud email must of been used to create the swtor account , that creates a linked EA account , however these accounts can have different emails and passwords , yet they are linked
let me know if you get the password on the icloud ea account persona dave2080 that needs to be sorted to add gametime
if you cant sort the icloud account , call swtor support when the lines are open and they can update the email on the linked ea account to one you do have access
edit : phone numbers and hours are in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
- 4 years ago
I have reset the password on the Icloud account as requested.
Is there a way to link that now to this account or change it to my googlemail so that all use the same address. Would save any further confusion,
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