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Swtor STEAM subscription not working
Bought a subscription on Steam, but its not activated in game. Accounts linked, send an email at SWTOR support but there was no answer (Email is send from adress used with my SWTOR account). SWTOR...
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You need to reset the password on the linked EA account that account has the persona dave2080 (not 9458sxgrd3ox your posting on now) that EA account uses a icloud.com email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
When i checked they couldnt seen an email from the swtor email , try resending firstup , let me know when send and i can check if it arrived
The email linked to both my Swtor account and steam account is not the Icloud account you have mentioned. The icloud account i have not used in years and is only relevant to a now defunct ipad Air2, so im unsure of how you even have that address.
I will however try to access the icloud address and change the password as requested.
As for the forum name i am posting under, i have only just created this account and linked to my steam account today to resolve this issue.
The icloud email must of been used to create the swtor account , that creates a linked EA account , however these accounts can have different emails and passwords , yet they are linked
let me know if you get the password on the icloud ea account persona dave2080 that needs to be sorted to add gametime
if you cant sort the icloud account , call swtor support when the lines are open and they can update the email on the linked ea account to one you do have access
edit : phone numbers and hours are in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
I have reset the password on the Icloud account as requested.
Is there a way to link that now to this account or change it to my googlemail so that all use the same address. Would save any further confusion,
The account linkage is permanent , you can use what ever emails you like on either account though per https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-account-linked
have you resent the email with the screens ?>
As i am using 2 different Email addresses, i have forwarded from my Googlemail to the icloud account and then sent to Swtor support, i hope that will suffice as it is a pain to transfer the screenshots to apple device.
Thank you very much for your help! I have cancelled repeat sub on steam and will access via Swtor in future!
Hi there, I made purchases and payments for the subscription on Steam, but it is not activated in-game.
swtor username lonsaya
steam :l0nza
steam ID: 76561198071304566
be sure to email from the email on the swtor account per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Al ready did that 8 hours ago
It lonzion man sorry.
But now its working I got the emails from stwor and Im trying it now.
Thanks for the fast replay and good service. Much appreciate it.
Hello, my steam purchase for Subscription didnt reflect as well, already sent a email with my info. Swtor name: MalyxSnyder
Proxos thanks for your huge help for ppl having problems with Steam subs. I decided to sub again via steam (account already linked but stuck in preffered status aswell).
Username: Absolutiona
Would greatly appreciate it if you can take a look. Also sent an email to supp per your instructions with all screenshots included.is flagged , will have something back in about 4 hrs when they are online for the day
Thank you for being awesome and for the quick reply! Hopefully will get resolved soon!
- @proxos666 sorry I don't know how to post on the forum, but I'm having the same problem, on steam it says it's paid but in the game I'm with preferred, but on steam it already debited the card, I already sent an email to [edit: email address removed] with the screenshot.
My usarname : Amdroth was that email using the email on the swtor account ? try resending first , let me know when sent and i can check if it arrived ok
You need to reset the password on the linked EA account that account has the persona amdroth31 (not desgracado2021 your posting on now) that EA account uses a emlpro.com email
use the following link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Once that is done , let me know i can chase up the steam game time
- @proxos666 Hi, my steam subscription isn't working either, can you please look into it? I Sent the email in the format you requested with the screenshots, the email is the same one as this account. SWTOR account name is: crittripper
Thanks in advance. The account issue you have can only be resolved by calling swtor support when the lines are open (no way around that i'm afraid)
when i checked they also could not see an email from the email on your swtor account , so have the screenshots ready when you call and ask to upload them to a ticket whilst on the phone
Hi I`ve purchased a Subscription from steam.. emaild them the problem on the 2nd of feb. trough the same e-mail I use for the game account with the 2 pics (they are under 4mb) still no response as of yet.
Pics down below.
Account name: GioGrandiosul
@proxos666
The email used is the one that swtor/steam is linked on. I resent the email again.- @proxos666 problem solved thank you very much !!!
