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Swtor STEAM subscription not working
Bought a subscription on Steam, but its not activated in game. Accounts linked, send an email at SWTOR support but there was no answer (Email is send from adress used with my SWTOR account). SWTOR...
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Hi, I also have a problem with my swtor subscription i bought it for two months via steam but my accounts was not liked so i linked them and bought another month of subsription to have easier way to contact support and it worked so i wrote to support via swtor game to ask if the 60 days subsription can be added but I was told that i need to contact support in other way so i tried calling but it didn't work so after a month i changed subscription to 180 days and money was taken but no subscription was added so I'm wrting here is there anythiong that could be done in this matter?
what is the swtor username ? I need this to find your account
also email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
can check the account and if the emails arrived ok in about 7 hrs
My SWOTR username is rafalequ
Yes had support worked out the account was rafalequ , there have however been no emails from the swtor email received by them
So you should of received an email from support with some directions to follow
essentially if you log into help.ea.com there is a ticket created for you to upload the screenshots
Ok thanks a lot.
I also have this problem
Sent an email with screenshots
Username: tgretbld
support have your email in the queue for an agent
@proxos666Ok thanks
you should be sorted now , gametime has been added
Yes, I got an email thank you so much.
Hey, my subscription through Steam also isn't working. I sent an email with the screenshots and they responded the same day, I reset my password, but haven't heard from them for 3 days. Usually I'd patient about these sorts of things, but the clock on my subscription is ticking, so I'm wondering if they are going to resolve this any time soon?
My SWTOR username is Kharnerus.
And my Steam is kharneus.
Also, good to know, thanks!
It has, thank you so much!
It's been 2 days already since I purchased gametime trough steam.
E-mail: [edit: email address removed]
account name: scremin
help =/
Be sure to email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
@proxos666 wrote:Support have your ticket in the queue for an agent , all going well they will get to it today
Thank you very much!
Also just got 5500 cartel coins, sent an e-mail just in case as well.
- @proxos666 Any news about the email?
I have made an email about, received the 500cc from the subscription, but I didn't get any gametime ingame, you know what problem it is?
Just Subscribed via Steam again and sadly same as before Game time not reflecting at all.
I did email support again but since its the second time this is happening I thought I post here as well.
Account name: FlynRider.
Can provide personal info via DM if needed.
Hi,
I sent to support the screenshots and info a few days ago, but no answers.
Gamertag: Pinksharky
Game time was bought from steam but doesnt work. Thanks for the help.
You need to call swtor support when the lines are open , to fix an account issue
when you call have the screenshots ready and ask to upload them to a ticket whilst on the phone
I havent recieved my sub on steam i have written to the support
