Swtor STEAM subscription not working

@rafalequ63 

Yes had support worked out the account was rafalequ  , there have however been no emails from the swtor email received by them

So you should of received an email from support with some directions to follow 

essentially if you log into help.ea.com there is a ticket created for you to upload the screenshots

Ok thanks a lot.

I also have this problem 

Sent an email with screenshots 

Username: tgretbld

@TigerTheBlade001 

support have your email in the queue for an agent

@proxos666Ok thanks

@rafalequ63 

you should be sorted now , gametime has been added

Yes, I got an email thank you so much.

Hey, my subscription through Steam also isn't working. I sent an email with the screenshots and they responded the same day, I reset my password, but haven't heard from them for 3 days. Usually I'd patient about these sorts of things, but the clock on my subscription is ticking, so I'm wondering if they are going to resolve this any time soon?

@Kharneus 

swtor username ?

no time is lost you will have to cancel that steam subscription , and only renew after the gametime they add expires

My SWTOR username is Kharnerus.

And my Steam is kharneus.

Also, good to know, thanks!

@Kharneus 

you should be good now , gametime has been added

It has, thank you so much!

It's been 2 days already since I purchased gametime trough steam.

E-mail: [edit: email address removed]

account name: scremin

help =/

@mtscrein 

Be sure to email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

@mtscrein 

Support have your ticket in the queue for an agent , all going well they will get to it today

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@proxos666 wrote:

@mtscrein 

Support have your ticket in the queue for an agent , all going well they will get to it today

---

Thank you very much!

Also just got 5500 cartel coins, sent an e-mail just in case as well.

I have made an email about, received the 500cc from the subscription, but I didn't get any gametime ingame, you know what problem it is?

@ToadWTF 

Support said you got your gametime , so thats good to hear

Just Subscribed via Steam again and sadly same as before Game time not reflecting at all.

I did email support again but since its the second time this is happening I thought I post here as well.

Account name: FlynRider.

Can provide personal info via DM if needed.

Hi,

I sent to support the screenshots and info a few days ago, but no answers.

Gamertag: Pinksharky

Game time was bought from steam but doesnt work. Thanks for the help.

@Pinksharky 

You need to call swtor support when the lines are open , to fix an account issue 

when you call have the screenshots ready and ask to upload them to a ticket whilst on the phone 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

I havent recieved my sub on steam i have written to the support 

@xy4atvvsj3d5 

swtor username ?