Forum Discussion
gametime has been added, so you are good now
if not done so yet cancel the steam subscription on your steam account , it can be purchased again once this gametime ends
- proxos6663 years agoHero+
Support said they are still waiting for the screenshots
try resending from the email address you have used on the swtor account per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
let me know when sent and i can check if it arrives ok
- 3 years ago
The emails I sent were from the same email address I used to create the account with. I can send the screenshots again, or I can use another email to send the pictures over if that makes things easier.
- 3 years ago
Good day. Can I get a help.
I buy subscription via steam. Accaunt name is Amaymonell . In account.swtor.com I see my subscription — it's says "You have 29 days of subscription play time remaining.". But in game I still have f2p status. winting for 2 hours, still nothing. - 3 years ago
Yes,the problem is actual(
- 3 years ago@proxos666 Thank you very much!!!
- 3 years ago
@proxos666I am having the same issue, I followed all the instructions and am waiting for a reply on my email!
EDIT: My username is Feared_Straws
- 3 years ago
@proxos666 Hello have the same issue with my steam account and payment too send the support the mail with screenshots now.
My account name is "Whokwawe"
- proxos6663 years agoHero+
When i checked support could not see an email
try resending firstup , use the email address associated with your swtor account , let me know when sent and i can recheck if it arrives ok
- 3 years ago
- proxos6663 years agoHero+
support said an email arrived however it didnt have any screenshots attached
- 3 years ago
Il try again.
- 3 years ago@proxos666 done resended email with screenshots attached.
- proxos6663 years agoHero+
i sent you a DM
- 3 years ago
Tnx answered
- proxos6663 years agoHero+
Gametime has been added
if not done so you need to cancel the steam subscription in your steam account , it can be repurchased in steam after this 180 days is over
- 3 years ago
Much appreciated❤️
- 3 years ago@proxos666 Hi, I'm having the same issue as everyone else. I've emailed support with screenshots. Waiting for reply. My account name is Super_Gracz.
- proxos6663 years agoHero+
Support asked if you can call them when the phone lines open to resolve an account issue , they also could not see an email from you when checked the account
have the screenshots ready with you when you call support
- 3 years ago
Hey, i also bought a subscription on Steam (two Days ago), but its not active in game.
Swtor and Steam Acc linked.
I have send an email with the needed Screenshots to the Support but got no answer.
My Swtor username is noobmareLE