Forum Discussion
Gametime has been added
if not done so you need to cancel the steam subscription in your steam account , it can be repurchased in steam after this 180 days is over
- proxos6663 years agoHero+
Support asked if you can call them when the phone lines open to resolve an account issue , they also could not see an email from you when checked the account
have the screenshots ready with you when you call support
- 3 years ago
Hey, i also bought a subscription on Steam (two Days ago), but its not active in game.
Swtor and Steam Acc linked.
I have send an email with the needed Screenshots to the Support but got no answer.
My Swtor username is noobmareLE - proxos6663 years agoHero+
To fix the account for future purchases.
You need to reset the password on the linked EA account that account uses the same email as on your swtor accountuse the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
when i checked Support said they cant see an email from the email address you have used on the swtor account , try resending first up (from the swtor email you have attached to the swtor account) , let me know when sent and i can check if it arrives ok - 3 years ago
@proxos666Thank you.
I resetted the Password and have send the E-mail again. - proxos6663 years agoHero+
I have sent you a DM , top right of this page
edit:
Game time has been added
if not done so yet you will need to cancel the steam subscription on your steam account , it can be repurchased on steam when the gametime ends
- 3 years ago@proxos666 Problem solved.
Thank you very much. - proxos6663 years agoHero+
Welcome
May The Force Be With You - 3 years ago
hi! i got the same problem, sent an email but still don't work.
ign: Atibaba