Forum Discussion
6 years ago
@N004Drake I have changed credit cards/ payment plans in the past even ended subscription and restarted subscription again and haven’t had any problems this is the first time I have had this issue. Previously it would take a couple of days then preferred status would become subscribed, this has now taken 2 payments and still showing as preferred.
proxos666
6 years agoHero+
It appears you may have a few swtor accounts, if you cant locate the one that made the purchase , give swtor cs a call say with skype if your phone plan doesn't include free calls to the UK
I looked into skype recently and they had a AUD $4.99 for unlimited calls for a month to the UK , however they also offered me the first month free if that helps.
For me in Sydney hours are 2 am to 11 am and they are 7 days if the weekend is easier
- 6 years ago@proxos666 Have 1 account on 1 email and 1 username that I have made payment on.
- proxos6666 years agoHero+
Account issues regarding money cannot be handled on the forum, you will need to call swtor cs so they can investigate this further, no transaction has been made on this account since September. so another account has to exist.
- 6 years ago@proxos666 Is there really no other way to contact cs? An email contact? I work split days so phone calls between 2am and 11am is difficult as I’m at work for most of that time.
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